Using PayPal or Bank cards, our aim is to collect only the basic details required to process your order. No financial or customers credit or debit card information is stored in any form in our database. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organizations or individuals. At the time you entering credit card details, you will be passed on to a (SSL page) Secure Order Processing page hosted by order processing merchant. We do not collect any card details from you directly when accepting order details. This also applies to any card detail given to us when making a telephone purchase. Our company 'The Tandoor Clay Oven Limited' takes full responsibility for transactions processed on our web site.
1. Prices shown are netprice without taxes & delivery. Tax is charged upon selecting relevant to your state.
For sales within the state of New Jersey a sales tax of 6.875% will be applicable on all sales
Please note, NO Tax is payable for orders delivered outside New Jersey by our company, if a customer collects from our warehouse in New Jersey or arranges for collection via a delivery company, New Jersey sales tax of 6.875% will be charged even if they are taking it out of NJ
2. We will not be held responsible for any pricing error caused by technical failure.
3. We have the right withhold the sale of any goods that may have been underpriced due to, human error or technical failure.
Delivery of your goods
The delivery of goods requires customer signature, if there is If there is no one to sign for the goods our courier company will re-scheduled the delivery for following day or any other day suitable for you.
Your parcel(s) are insured for any loss or damage whilst in transit. Please inform us of any damages or any missing parcels on the day of delivery within 1 hour of receiving goods so that we can lodge a claim with the delivery insurance company.
Very important: Failing to do so will invalidate your delivery insurance.
Please be advised that hairline / minor cracks and fissures are normal for any clay oven and should not be considered as a damaged clay oven.